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Privacy Policy

Last updated: 07 August 2026

Mandarin Zest ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, or purchase our products and services.

By using Mandarin Zest, you agree to the terms outlined in this policy.

1. Our Commitment to GDPR Compliance

Mandarin Zest fully complies with the General Data Protection Regulation (GDPR). This means we are committed to processing your personal data lawfully, fairly, and transparently, and to respecting your rights as a data subject, including the rights to access, rectify, restrict, and erase your data.

2. What Data We Collect

When you create an account or make a purchase with Mandarin Zest, we may collect the following information:

  • Name
  • Email address
  • Billing and payment information necessary to process transactions
  • Account credentials (e.g., username and password)
  • Purchase history and order details
  • Any other information you voluntarily provide to us, such as through customer support inquiries

3. How We Use Your Data

We use the personal data we collect solely to:

  • Create and manage your account
  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you about your account or purchases
  • Improve our products and services

We do not use your data for purposes beyond what is necessary to provide you with our products and services.

4. Where Your Data Is Stored

All personal data we collect is stored exclusively on Mandarin Zest's own database. We do not use third-party data storage providers, and your information is never shared, sold, rented, or otherwise disclosed to third parties for marketing or any other purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Right to Erasure

You have the right to request the deletion of your personal data at any time. To do so, simply contact us at contact@mandarinzest.com, and we will process your request promptly.

Please note: because your account and your personal data are directly linked, deleting your data will also result in the permanent deletion of your Mandarin Zest account. This means:

  • You will lose access to any account history, order records, or saved preferences associated with that account.
  • If you wish to purchase from Mandarin Zest again in the future, you will need to create a new account.

We recommend considering this before submitting a deletion request, as this action cannot be undone.

7. Your Other Rights Under GDPR

In addition to the right to erasure, you have the right to:

  • Access the personal data we hold about you
  • Rectify any inaccurate or incomplete data
  • Restrict the processing of your data under certain circumstances
  • Object to the processing of your data
  • Data portability, allowing you to receive your data in a structured, commonly used format

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal data for as long as your account remains active, or as needed to provide you with our services. If you request deletion of your data, we will remove it from our systems in accordance with Section 6 above, except where retention is required to comply with a legal obligation.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: contact@mandarinzest.com